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ShelfRules

White background (RGB 255) explained

Short answer: Pure white is RGB 255,255,255. Our checker samples a band 1% wide along the image edge and counts a pixel as white when every channel is at least 252 and it is fully opaque. The image passes when at least 90% of the edge pixels are white. The tolerance only absorbs JPEG compression noise; it is our engineering parameter, not a platform rule.

Platforms
Image position
Declarations
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No images yet. Results appear as a platform-by-rule matrix: red for fail, yellow for warning, green for pass, grey for needs a human check.

Several marketplaces ask for a pure white main image background. Pure white means red, green and blue are all at the maximum value. Off-white or grey shadows near the edge can look white to the eye and still fail.

How the checker measures it

Transparent and semi-transparent pixels never count as white, because some platforms render transparency as black. Very large images are scaled down before this measurement, which does not change the ratio. The edge band and threshold are engineering parameters we may recalibrate; the platform rule itself only says pure white.

Platforms that require a white background

Rules last verified 2026-10-29. Checked against public rules as of 2026-10-29; this is not a guarantee of acceptance.

  • Amazon: Main image needs a pure white background (RGB 255,255,255)

    Main imageRequiredMeasured automaticallyVerified 2026-10-29

    Edge pixels pure white (RGB 255), at least 90% of the edge band

    Why: Amazon staff state the main image must have a pure white background, RGB 255,255,255.

    How to fix: Remove the background and fill it with pure white (#FFFFFF). Avoid off-white or grey shadows near the edges.

    Sources are platform staff statements, not a public help page.

    Sources: Staff forum post, Staff forum post

  • Walmart: Main image on a seamless white background (255/255/255)

    Main imageRequiredMeasured automaticallyVerified 2026-10-29

    Edge pixels pure white (RGB 255), at least 90% of the edge band

    Why: Walmart asks for a seamless white background, RGB 255/255/255, for main images (larger items may appear in an expected environment).

    How to fix: Remove the background and fill with pure white.

    Sources: Official

  • TikTok Shop: Main image needs a pure white background

    Main imageRequiredMeasured automaticallyVerified 2026-10-29

    Edge pixels pure white (RGB 255), at least 90% of the edge band

    Why: TikTok Shop US says the main image must have a pure white background and show the front physical view of the product.

    How to fix: Remove the background and fill with pure white.

    Sources: Official

Pricing

Plans

Checking is free. Paid plans repair images in bulk and are billed by successfully delivered SKU.

Yearly billing takes 20% off.

Free

Check images in your browser. No account needed.

$0

  • Unlimited checks against 7 marketplaces
  • 3 watermarked repair previews a day

Starter

For a small catalog.

$19 per month

20 SKUs delivered per month

  • Cut out the product and place it on a pure white background
  • Output at each marketplace’s size, product share and margin
  • One-click ZIP of every marketplace version per SKU, with XMP and IPTC metadata written
  • A fidelity report attached to every image

Pro

For a growing store.

$49 per month

100 SKUs delivered per month

  • Cut out the product and place it on a pure white background
  • Output at each marketplace’s size, product share and margin
  • One-click ZIP of every marketplace version per SKU, with XMP and IPTC metadata written
  • A fidelity report attached to every image

Agency

For high-volume catalogs.

$149 per month

500 SKUs delivered per month

  • Cut out the product and place it on a pure white background
  • Output at each marketplace’s size, product share and margin
  • One-click ZIP of every marketplace version per SKU, with XMP and IPTC metadata written
  • A fidelity report attached to every image

Frequently asked questions

What RGB value is pure white?
Pure white is RGB 255,255,255, the hex color #FFFFFF.
Why does my white-looking image fail the white background check?
Soft shadows, off-white fills and JPEG artifacts near the edge lower the share of pure white pixels. Our check requires at least 90% of the edge band to be within 3 levels of 255.

Not covered by our checker yet: anything not listed in the rules above. Always read the platform's own help page for the full policy.

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